Effective Date: 22/01/2026
Last Updated: 22/01/2026
At Vriksha Skincare (“we”, “us”, “our”), accessible from https://vrikshaskincare.com/, we are committed to protecting the privacy and personal data of our visitors, customers, and users (“you”, “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.
By accessing or using our website in any way, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information that you voluntarily provide when you:
- Submit contact or enquiry forms
- Subscribe to newsletters, updates, promotions or marketing communications
- Contact us by phone, email, WhatsApp, or through our website
- Interact with customer support
Types of personal information we may collect include:
Contact Information
- Name
- Email address
- Phone number
- WhatsApp number
- Message or communication content
Technical / Usage Information
When you visit our site, we may automatically collect certain information about your device and how you access the site, including:
- IP address
- Browser type and version
- Pages viewed
- Date and time of visit
- Referring website address
2. How We Use Your Information
Your personal data is used for purposes including but not limited to:
- Responding to enquiries and providing customer support
- Processing orders or product enquiries
- Sending newsletters, updates, promotions (where consent is provided)
- Improving our website performance and customer experience
- Preventing fraud and ensuring security
- Complying with legal obligations
We only process personal data that is necessary for a specific purpose and where we have legal basis to do so.
3. Legal Basis for Processing (India)
Under the Digital Personal Data Protection Act, 2023 (DPDP Act), personal data can only be processed when:
- You have provided consent, or
- Processing is necessary for our legitimate interests, or
- It is required to comply with legal obligations.
You have rights under the DPDP Act with respect to your personal data, including the right to access, correct, erase, and withdraw consent.
4. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information with:
- Trusted service providers and partners (e.g., mailing platforms, analytics providers) who help operate our website and services
- Legal authorities if required by law or to protect our rights
- Third parties in connection with a business transfer, merger, or acquisition
Any partner or provider with whom data is shared is obligated to maintain confidentiality and appropriate security measures.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to collect usage information, analyze trends, and administer the website.
Cookies help enhance user experience by remembering preferences and monitoring site performance. You may choose to disable cookies via your browser settings, but this may affect some functionality.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations
- Resolve disputes or enforce agreements
8. Children’s Privacy
The website does not knowingly collect or process personal information of children under the age of 18. If you become aware that a child has provided us personal information without parental consent, contact us and we will take steps to remove such information.
9. Your Rights
Depending on your jurisdiction and applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Delete your personal data
- Withdraw consent at any time
- Object to processing under certain circumstances
- Complain to a relevant supervisory authority if you believe your rights are violated
To exercise these rights, contact us at the details below.
10. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We recommend you read their privacy policies before providing personal information.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in practices, legal obligations, or for operational reasons. We will post the updated policy on this page with a revised Effective Date.
12. Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, please contact us:
📧 Email: vrikshaskincare@gmail.com
📞 Phone/WhatsApp: +91 9789370341